The entire content included in this site, including but not limited to text, graphics or code is copyrighted as a collective work under copyright laws, and is the property of Lumen Books. The collective work includes works that are licensed to Lumen Books. Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with Lumen Books or purchasing Lumen Books products. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for your own non-commercial use, or to place an order with Lumen Books or to purchase Lumen Books products. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorized by Lumen Books. You further agree not to change or delete any proprietary notices from materials downloaded from the site.
All trademarks, service marks and trade names of Lumen Books used in the site are trademarks of Lumen Books,.
Product and brand names, official product and brand images, videos or product marketing text are trademarks and copyrights of featured brands and manufacturers.
This site and the materials and products available for sale on this site are provided “as is” and without warranties of any kind, whether express or implied. To the fullest extent permissible pursuant to applicable law, Lumen Books disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement. Lumen Books does not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that the defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components. Lumen Books does not make any warrantees or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise.
Product Warranties and Repairs
All items sold by Lumen Books are warranted solely by the manufacturer/distributor if they fall within the product warranty period listed on the product page. We encourage you to contact Lumen Books Support before purchasing an item if you have any questions about its warranty. All items needing repair should be sent to the manufacturer/distributor directly for service. If you need product support during warranty period please contact the manufacturer directly. Lumen Books does not provide any warranty and support for products we sell and is not liable if the manufacturer/distributor fails to perform warranty service. Lumen Books will not be responsible for any consequential or incidental damage resulting from the sale or use of any merchandise purchased from us. Lumen Books is not liable for any warranty support or repair beyond manufacturer product warranty period.
Our Return Policy: It’s really simple.
If you are not happy with something you bought, we’ll take it back as long as it is within 7 days of when you got it and it is not a special ordered item (stock ordered upon request), customized or special configured product. The only times we don’t accept a return is if it is used or damaged by you or if the product is returned incomplete.
If the fault is on us (mixed up, faulty on arrival), we’ll of course pay for return shipping. Please contact customer service via email at firstname.lastname@example.org for more information on returning an item.
Lumen Books offers a 7-day return policy on most products. Because most merchandise is subject to the manufacturers policy and return restrictions, Lumen Books reserves the right to decline specific return requests based on those restrictions. Lumen Books makes no warranty or guarantee of compatibility of any type, implied or otherwise, on all items purchased. We encourage you to ask your Account Manager or Lumen Books Support about specific return requirements before purchasing an item.
Non-defective merchandise may be returned within seven (7) calendar days after delivery and it is not a special ordered item (stock ordered upon request), customized or special configured product. Refunds are issued via original payment type. All non-defective returns authorized by Lumen Books will be assessed a 20% restocking fee. All returned merchandise must be unused and in original unopened packaging. The packaging must be intact and have no damage whatsoever.
Before dispatching your order, it is our company policy to inspect all contents of the package as part of quality control to ensure full customer satisfaction upon receipt of goods. Inspection is to verify that nothing from the package is missing and that no products have been damaged before dispatch. Lumen Books must be notified within 24 hours of receipt of your order of any item that is missing, defective, physically damaged or arrives in an unacceptable condition.
For more information on returns please visit https://lumenbooks/returns/
Limitation of Liability
Lumen Books is not responsible for any infections, contaminations, delay in operation or transmission, line failure, errors, omissions, interruptions, or defects arising out of your use of this site or with respect to the material provided and/or contained on this site.
In no event shall Lumen Books be liable for any special, direct, indirect, incidental, or consequential damages, or any other damages of any kind, resulting from whatever cause, including but not limited to loss of use, loss profits, or loss of data, whether in an action under theories of contract, negligence, strict liability, or otherwise, arising out of or in any way in connection with the use of or inability to use the information or materials on, or accessed through, the Lumen Books Web Site.
Notwithstanding the above, in no event shall Lumen Books total liability to you for any and all claims, damages, losses, and causes of action exceed the amounts paid to Lumen Books by you in connection with the transaction claimed by you to give rise to your claim.
Lumen Books earns revenue from participating in various affiliate programs with brands and online retailers.
- Lumen Books is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com
- Lumen Books is a participant in the Amazon.ca, Inc. Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.ca
- Lumen Books is a participant in the Amazon EU Associates Programme, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.co.uk, Amazon.fr, Amazon.it, Amazon.es and Amazon.de.
In the event that a Lumen Books product is mistakenly listed at an incorrect price, Lumen Books reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. Lumen Books reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, Lumen Books shall issue a credit to your credit card account in the amount of the incorrect price.
These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by Lumen Books without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.
Lumen Books may deliver notice to you by means of e-mail, a general notice on the site, or by other reliable method to the address you have provided to Lumen Books.
Use of Site
Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including a Lumen Books or other licensed employee, host, or representative, as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization.
Lumen Books does not and cannot review all communications and materials posted to or created by users accessing the site, and is not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and distribute user-generated content on the site, Lumen Books is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the site. However, Lumen Books reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or; other intellectual property right of another or (d) offensive or otherwise unacceptable to Lumen Books in its sole discretion.
You agree to indemnify, defend, and hold harmless Lumen Books, its officers, directors, employees, agents, licensors and suppliers (collectively the “Service Providers”) from and against all losses, expenses, damages and costs, including reasonable attorneys’ fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.
In an attempt to provide increased value to our visitors, Lumen Books may link to sites operated by third parties. However, even if the third party is affiliated with Lumen Books, Lumen Books has no control over these linked sites, all of which have separate privacy and data collection practices, independent of Lumen Books. These linked sites are only for your convenience and therefore you access them at your own risk. Nonetheless, Lumen Books seeks to protect the integrity of its web site and the links placed upon it and therefore requests any feedback on not only its own site, but for sites it links to as well (including if a specific link does not work).
This agreement, and any dispute, which arises from and out of this Web Site, shall be construed with the laws of the United States. Any legal action regarding this agreement or this Web Site shall be brought only in either the State or Federal Courts located within the United States and by using this site you consent to personal jurisdiction within these courts.